The majority of our clients are European Union nationals. They contact us through our website: we collect personal data as defined by Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to processing of personal data and the free movement of such data. The RGPD is the force of law for all organizations operating in the European Union or providing services to European nationals.

What data do we collect and process?

We collect the following data:

  • Your email
  • Your first and last name, included in your quote request message
  • Your email message
  • Your answers to our email exchanges.

We only process these data

  1. To answer you and provide you with the price information of our car rental service. They are eventually communicated to our driver-guides as part of their mission to accompany you in Madagascar.
  2. To ensure the accounting and administrative management of your file during your stay and your service.
  3. For the drafting of your rental agreement, which is sent to you on the first day of rental.
  4. We do not practice stimulus or newsletters after your car rental with our company.
  5. To relaunch our prospects who have only asked for quotes and who have not yet concluded a rental order.
  6. We keep these mails of prospects and correspondences TWO years.
  7. We keep emails from CUSTOMERS who have placed an order and have rented a car rental service, for THREE years, for the purposes of our accounting and possibly for other needs if there is a risk of litigation or litigation.

Telephone conversations and personal data

None of our phone conversations are recorded. Our technical means do not yet make it possible. Only your number is saved anonymously on the manager's mobile phone. It will be erased after TWO years maximum.